Shipping policy

Order Processing

All orders are processed within 1-2 business days after successful payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

We deliver across India.

Standard Delivery: 4-7 Business Days
Remote Areas: 7-10 Business Days

Delivery times may vary depending on your location and courier partnr availability.

Shipping Charges

Free Shipping on all prepaid orders.
Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your package in real time.

Delayed Shipments

While we strive to deliver your order on time, delays may occur due to weather conditions, festivals, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure that the shipping address provided is accurate. Utensia is not responsible for orders delayed or lost due to incorrect address details provided by the customer.